Last updated: 2024-08-25

Smartact AI Platform ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Smartact AI Platform Assistant (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

   To provide and improve the Service, we may collect the following types of information:

   • Personal Identifiers: This may include your name, email address, and other contact information you provide during account creation or when using the Service.

   • Usage Data: We may collect information about how you access and use the Service, such as your IP address, browser type, and the pages you visit.

   • Communications: We may collect and store messages, files, and other information you share through the Service.

2. How We Use Your Information

   We may use your information for the following purposes:

   • To provide and maintain the Service

   • To improve, personalize, and expand the Service

   • To communicate with you, respond to your inquiries, and provide customer support

   • To monitor and analyze usage and trends to improve the Service

   • To detect, prevent, and address technical issues

   • To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

   We do not sell your personal information. We may share your information with third parties in the following situations:

   • With your consent or at your direction

   • With service providers who help us provide and maintain the Service, such as cloud storage providers

   • To comply with legal obligations or to protect our rights, such as in response to a court order or to protect the safety of our users

4. Security

   We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Changes to This Privacy Policy

   We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

   If you have any questions or concerns about this Privacy Policy, please contact us at:

   Email: privacy@smartact.tech

   Address: Avenida do cursino, 6601, apto 33A, Vila Moraes, São Paulo/SP, 04169-000, Brazil.